LiveMemoriesAI
Terms and Conditions of Use
Version 1.0 · Last updated 19 July 2026
Please read these terms slowly. They describe what LiveMemoriesAI can do, what it cannot do, and the responsibilities involved in creating a virtual memorial of someone who died.
1. Purpose and nature of the service
LiveMemoriesAI is a private service for creating conversational virtual memorials from materials selected by a family or another authorised person. The service uses artificial intelligence to produce responses that resemble the deceased person’s documented way of expressing themselves. A replica is software. It is not the deceased person, does not contain their consciousness, and does not establish contact with the dead.
2. Provider and contact
LiveMemoriesAI provides the technical service described here and acts as the party responsible for the operation of the platform. Questions, rights requests, complaints and legal notices may be sent through the public Opposition channel, which is monitored for requests from users and legitimate third parties.
3. Who may open an account
You must be at least 14 years old and able to enter into these terms. People aged 14 to 17 may only use a memorial with the invitation and supervision of an adult custodian. We may request reasonable information when necessary to protect a family, a third party or the service.
4. Legitimacy of the custodian
You must be connected to the deceased by family or personal ties, be an heir, or be designated or authorised by someone who is, in line with Article 3 of Organic Law 3/2018. You are responsible for the truth of your declaration and for having permission to provide every material you upload. If a legitimate person objects, we may pause a memorial while the matter is reviewed.
5. Materials and limited licence
You retain your rights in photographs, conversations, letters, recordings and other materials. You grant LiveMemoriesAI only the limited, non-exclusive permission needed to store, process, anonymise, index and use those materials to provide the selected memorial. You must not upload material you are not allowed to share, malware, or information that creates an avoidable risk to another person.
6. Prohibited uses
You may not create a memorial of a living person without their valid permission, impersonate anyone, deceive or defraud another person, extract or distribute a cloned voice, use the service for political or commercial persuasion, sexualise a memorial, or use it to harass, threaten or manipulate someone. We may suspend access and preserve necessary evidence when a serious breach is suspected.
7. AI transparency and limitations
Every conversation must make its artificial nature clear. The service identifies the replica as AI before the first in-character exchange and identifies synthetic voice where voice is enabled. Outputs can be inaccurate, incomplete or emotionally inappropriate. Do not rely on a response as a statement of fact, a message from the deceased, medical advice, legal advice or crisis care.
8. Optional cloned voice
Voice cloning is optional and requires a separate, specific consent. A cloned voice is available only inside the service and is labelled as AI-generated. A legitimate person may request its removal. Audio already delivered to another person’s device cannot be recalled by the platform, so do not use the feature when that risk is unacceptable.
9. Guests and conversations
A custodian is responsible for inviting people who can engage safely and respectfully. Each invited person has rights over their own conversations and can request deletion or information. Private memories are kept separate between interlocutors by design. Telegram bots do not provide end-to-end encryption; do not share information there that you need to keep secret from Telegram or its infrastructure.
10. Privacy and security
The Privacy Policy explains our data categories, purposes, legal bases, retention and rights. We use access controls, tenant separation, encryption in transit and other safeguards appropriate to the risks. No online service can promise absolute security, but a privacy incident is investigated and handled under the applicable law.
11. Plans, availability and changes
Features, quotas and prices are shown before a paid commitment. We may limit or pause a feature for maintenance, safety or legal reasons. Non-payment does not silently delete a memorial: where possible, we provide notice and at least 30 days to export before destructive action. We may update these terms with advance notice and ask you to accept a new version before continued use.
12. Opposition and removal
A legitimate person who is not a user can use the public Opposition channel to request information, a precautionary suspension or removal. We acknowledge requests promptly, apply a precautionary suspension when appropriate while verifying the relationship, and resolve them under the applicable legal deadlines. A valid removal request is carried out without undue delay, subject to preserving the records we must keep by law.
13. Export, cancellation and deletion
You can ask to export or delete your account and memorials. Deletion removes the active materials, profiles, memories, replicas and voice assets within the stated technical period. Backups may take longer to rotate. We retain only records needed to demonstrate consent, comply with legal obligations, resolve disputes or protect people and the service.
14. Responsibility and limits
LiveMemoriesAI remains responsible for its own negligence and for the obligations that cannot be excluded by law. You remain responsible for your legitimacy declaration, the materials you provide and the way you invite or use the service. To the extent permitted by mandatory law, we are not responsible for indirect losses caused by relying on an AI output, another user’s conduct or a third-party channel.
15. Governing law
Spanish law applies to these terms. If you are a consumer, you retain any mandatory protections and may bring a claim before the courts available under consumer law. These terms do not remove rights that cannot legally be waived.